Download a Free Sample Letter Informing Tenants You Will Use STRATAFOLIO
As best practice, landlords should inform tenants about new property management software to ensure transparency and build trust by clearly communicating upcoming changes. This helps smooth the transition by guiding tenants on new processes, preventing miscommunication, and encouraging adoption by highlighting the benefits of the new system. Additionally, a formal letter ensures legal compliance and demonstrates professionalism, while reassuring tenants that the change is intended to enhance their rental experience and overall satisfaction.