Learn about the seven major areas to improve your use of STRATAFOLIO for the biggest impact. Find automations, connect with tenants and investors, and keep information organized and accessible.
As a property manager or owner, you face endless tasks. From invoicing and tenant communications to reconciliations and reporting, you spend each day juggling huge amounts of information and a never-ending to-do list.
And as if that wasn’t hard enough, you might be fighting your technology, too. Especially for a growing commercial real estate business, using spreadsheets, QuickBooks alone, or other disconnected systems simply isn’t enough. When you can’t handle all of your data and tasks in one place, missed dates, tenant frustration, compliance issues, and wasted time are unavoidable.
The good news is that STRATAFOLIO offers a simple solution: as a dedicated property management software, it is designed to centralize, automate, and streamline commercial real estate operations. In this guide, we’ll cover practical steps to maximize your value from STRATAFOLIO and overcome the most common property management challenges.
Most commercial tenants prefer to make rent payments online with ACH. However, many landlords don’t offer this option. This is usually because ACH fees from third-party platforms are often high, and payments take a long time to process. These frustration points result in delayed income and difficulty keeping track of cash flow.
Lease management is a complicated process. When managed by hand, it is prone to errors, disorganization, or even being forgotten entirely. Finding the right document is challenging when information is scattered across multiple spreadsheets. There’s no easy way to see when leases are about to escalate, start, or end, leaving you in trouble from missed revenue or sudden low occupancy rates.
Like handling leases, debt tracking is difficult to manage manually. This is especially true for large commercial real estate businesses with multiple properties and complex investment setups. If your data isn’t stored carefully, when you need to calculate crucial metrics like loan to value (LTV) or debt service coverage ratio (DSCR), you risk using the wrong data and coming up with incorrect answers.
Commercial property investors want frequent updates to monitor the performance of their assets. However, creating investor reports takes time and, when done manually, risks errors. Inaccurate or messy reports can damage your relationships with key investors.
Without a dedicated system, tenants often struggle to communicate effectively with property managers and submit payments. Even third-party online payment systems can be slow. Finally, they often enforce high fees.
Then, when a tenant has a problem with payment, needs to submit a work order, or confirm crucial lease details, it’s hard to get in touch with the right person. Both tenants and property managers end up losing track of important compliance information and necessary repair requests. This confusion leads to strained tenant relationships and requires digging through unorganized emails and spreadsheets to sort everything out.
Commercial property owners and managers dread year-end common area maintenance (CAM) reconciliation for good reason. It’s a complicated, tedious process prone to errors. These exact reasons also often mean that tenants don’t understand or trust the resulting CAM charges, leading to strained tenant relations and extra work to verify them.
Tracking certificates of insurance (COIs) manually is risky. It’s difficult to keep track of terms, requirements, and expiration dates when these differ from tenant to tenant. Missed expirations or unmet insurance conditions expose both tenants and landlords to liability when accidents happen.
Similarly, work orders often end up scattered across emails and spreadsheets. The lack of a single, unified maintenance system leads to delays and confusion. In turn, slow maintenance responses frustrate tenants and leave irritating or even dangerous property issues unsolved.
STRATAFOLIO isn’t just software, it’s a complete operating system for effective, modern real estate management. Using its full set of tools saves you time, improves your tenant and investor relationships, and reduces the likelihood of mistakes. Whether you’re a new user or already familiar with the system, now is the time to pause and evaluate if your workflows make the most value from STRATAFOLIO’s resources.
To optimize your STRATAFOLIO setup and ensure you’re getting the most from the platform, schedule a free 1:1 demo with our team today.
Yes! We know you are a busy professional growing your business, and STRATAFOLIO is here to help you get started. We work with your team to gather all the necessary information, load your data, and train and complete a final audit with your team. This is part of our onboarding process.
Yes, there is a one-time onboarding fee that is based on the size of your organization and the amount of data that will be set up in your account. Contact us for more information to schedule a free demo and evaluation.
No, in fact, we believe providing access to all your key team members (internally or externally) provides visibility to help unify and synchronize your entire team and organization.
No, unfortunately, QuickBooks Desktop (QBD) for Mac does not support Web Connector. This makes it incompatible with STRATAFOLIO because we use Web Connector to synchronize the data between QBD and STRATAFOLIO.
Yes. STRATAFOLIO currently integrates with both QuickBooks Online and QuickBooks Desktop. If you have another integration from another accounting system you would like us to consider, please send us an email so we can add you to our waiting list of future integrations.
We set up your CAM Reconciliation Reports to match what you have already given to your tenants. If you would like, during the Onboarding process, we will review the report and suggest ways to make it more complete or easier for the tenant to understand.
The categories on the Owner’s Dashboard Cash Flow are not adjustable. However, if you would like to remove the amount from being displayed on the Dashboard, please let the Onboarding Team know, and we can remove them from the view.
STRATAFOLIO is an online web-based, secure, mobile-friendly software application service made for people who own, manage or lease real estate and use QuickBooks Online or QuickBooks Desktop as their accounting software.
Yes. STRATAFOLIO has a seamless two-way integration with QuickBooks Online. When you use STRATAFOLIO to manage your commercial real estate along with QuickBooks Online, you get full automation, resulting in one easy-to-use, fully integrated property management and accounting solution. On average, customers using QuickBooks Online and STRATAFOLIO save over 80% of manual effort.
Yes. STRATAFOLIO currently integrates with both QuickBooks Online and QuickBooks Desktop. If you have another integration from another accounting system you would like us to consider, please send us an email so we can add you to our waiting list of future integrations.
At STRATAFOLIO, we make security one of our top priorities. That is one of the many reasons why we chose Microsoft Azure as our hosting provider. We gained many security benefits that come with the Azure infrastructure on our hardware and software. We have also gone above and beyond what is required in the industry to ensure your data is secure.
When you join STRATAFOLIO, you get:
No, STRATAFOLIO shows the whole platform on a cash basis only. The Owner’s Dashboard was specifically designed to show how much cash is available at any given time. For this reason, we do not show any of our reports on an accrual basis; they are only on a cash basis. To compare the QuickBooks accounts done on an accrual basis, select the Cash Basis button on the QuickBooks Reports page.
The categories on the Owner’s Dashboard Cash Flow are not adjustable. However, if you would like to remove the amount from being displayed on the Dashboard, please let the Onboarding Team know, and we can remove them from the view.
Learn how you can keep using QuickBooks and save over 80% of manual effort when using STRATAFOLIO to manage your operations, global finances, assets, and investors. Utilize our two-way connection with QuickBooks to gain one fully integrated system.
And, learn why other commercial real estate owners use STRATAFOLIO to increase efficiency and profitability.
Speak to an expert to find out how you can increase efficiency and profitability.
