How Do I Clone OpEx and CAM Periods for the New Year

How Do I Clone OpEx and CAM Periods for the New Year

Operating Expenses (OpEx) represent the ongoing costs required to run and maintain the common areas of a commercial property. These expenses include real estate taxes, insurance, landscaping, snow removal, janitorial services, utilities, general repairs, and other essential services that support daily operations. These costs are billed to tenants based on their lease structure and pro-rata […]

How Do I Reconcile OpEx/CAM for My Tenants?

How Do I Reconcile OpEx/CAM for My Tenants-kb

Operating Expense reconciliation is known by many names including CAM reconciliation, OpEx reconciliation, NNN reconciliation, and CAM true up. Although the terminology varies across the industry, each term refers to the same essential annual process of comparing a tenant’s estimated operating expense payments to the actual costs required to operate and maintain the property throughout […]

How are fees recorded for ACH transactions?

How are fees recorded for ACH transactions?

STRATAFOLIO uses ACH (Automated Clearing House) transfers to collect rent and other payments. A small processing fee applies to each transaction. STRATAFOLIO automatically records this fee in QuickBooks, depending on who pays it: the Entity (Owner) or the Tenant. This article explains how STRATAFOLIO applies, posts, and records ACH fees in your accounting system to […]

Using STRATAFOLIO with Accrual-Based Accounting

Using STRATAFOLIO with Accrual-Based Accounting

When reviewing financial data in STRATAFOLIO it’s important to understand whether your accounting is managed on a cash vs. accrual basis. The difference between these two accounting methods affects how income and expenses appear in your reports, especially around year-end when transactions may cross between December and January. Understanding Cash vs. Accrual Basis Cash Basis […]

Understanding the STRATAFOLIO Platform: Navigation, Structure, and Key Tools

Understanding the STRATAFOLIO Platform: Navigation, Structure, and Key Tools

About STRATAFOLIO This is the all-in-one guide to the STRATAFOLIO platform. STRATAFOLIO is a cloud-based asset management tool built for people who own or manage commercial real estate. It brings together data from QuickBooks Online and QuickBooks Desktop into one centralized system, providing real-time visibility across all your entities, assets, leases, loans, and investors. By […]

How do I Handle a Sold Asset

How do I handle a sold asset-kb

When a property or organization changes ownership or is deactivated, STRATAFOLIO helps you manage this transition seamlessly while maintaining data integrity and compliance across your portfolio. This guide shows you how to handle a sold asset. Handling Sold Assets When marking an asset as sold, STRATAFOLIO adds enhanced safeguards and visual indicators to ensure accuracy […]

How to Handle Sub-Leases or Lease Assignments

How to Handle Sub-Leases or Lease Assignments

When a tenant assigns or transfers a lease to another entity, such as in the case of an assumption or sub-lease, STRATAFOLIO provides two options to correctly manage the change. You can either modify the existing lease to reflect the new tenant or close out the old lease and create a new one, depending on […]

Why Was My STRATAFOLIO Account Locked and How Can I Prevent It?

Why Was My STRATAFOLIO Account Locked and How Can I Prevent It

At STRATAFOLIO, we understand that having your account temporarily locked due to an unpaid invoice can be frustrating. This article explains why accounts become locked, how to avoid this in the future, and the best payment methods to keep your subscription current without interruption. We strive to ensure every client has ample notice and time […]

How to Manage Loan Payment Adjustments

How to Manage Loan Payment Adjustments

While this process is common for seller-carried loans, the same steps apply to any loan with scheduled changes in payment amounts or interest rates. These changes may occur over time based on the terms of your financing agreement or amortization schedule. STRATAFOLIO offers powerful tools for tracking and reporting loans, but it does not post […]

How to Fix Rent and CAM Invoices Not Showing

How to Fix Rent and CAM Invoices Not Showing

If rent or CAM (Common Area Maintenance) invoices are not appearing for a tenant or unit, it’s usually due to a configuration issue in the lease setup, invoice generation, or user permissions. This article will help you identify and resolve the issue quickly. Step-by-Step Troubleshooting Guide Verify Lease and Tenant Association if Invoices are Not […]