Manage Your Subscription and Billing
STRATAFOLIO makes it easy to manage your subscription and billing information. Below, you’ll find instructions for updating payment details, increasing units, and what to do if you need to change or cancel your plan. Change Your Subscription Plan Increase Units (Self-Service) You can increase the number of units in your STRATAFOLIO subscription directly from your […]
Troubleshoot Failed ACH or Returned Payments
Anyone using the Automated Clearing House (ACH) may encounter an error code, also referred to as an ACH return code. In this knowledge base, we will cover potential errors that someone using ACH may encounter. We’ll cover all these error codes. Explain what each one means, its impact on you, your funding source, and how […]
Updating Web Connector for QuickBooks Desktop by Authorizing a New Computer
Integrations for QuickBooks Desktop During the Onboarding Process, you should have integrated your QuickBooks Desktop account(s) with STRATAFOLIO. This happens with the help of Web Connector, a plug-in from Intuit QuickBooks, to enable the syncing process with third-party applications. There are a few instances when you may need to change your integration setup with STRATAFOLIO. […]
Reconnect QuickBooks When the Sync Breaks
One or more of your QuickBooks Online accounts has stopped syncing with STRATAFOLIO, and you have an error message. This can happen for a variety of reasons, such as your QuickBooks Online administrators have changed, passwords have changed, Intuit has changed the integration certificates, or any other number of reasons. This does not happen often, […]
Add a New Property or Building
Learn how to add a real estate asset to your STRATAFOLIO organization which could reduce your insurance premiums and loan interest rates.
Tenant Pro-Rata Share
Learn how STRATAFOLIO automates the calculation of pro-rata shares in commercial property leases, making it easier for landlords and tenants.
CAM Special Circumstances
Streamline your expense management with STRATAFOLIO’s tools. Categorize expenses and easily track controllable and non-controllable costs.
Operating Expenses Tab – Actuals View for CAM Reconciliations
Discover how STRATAFOLIO calculates invoiced amounts vs. actual expenses. Gain clarity on CAM Reconciliations and lease’s pro-rata share.
Operating Expense Tab – Invoice View
Discover how to navigate and access OpEx tab invoices for tenant leases in STRATAFOLIO. View and analyze budgeted amounts for expenses.
Mapping CAM or Operating Expense Accounts
Find out how STRATAFOLIO’s CAM Reconciliation Reports in QuickBooks can enhance accuracy and clarity in expense reporting.
