What STRATAFOLIO Customers Are Saying
Why Choose STRATAFOLIO
As a result of many years of listening to all of our customers, focusing on commercial real estate and QuickBooks, we understand our customers needs very well. Our onboarding process and feature set in our application reflects that well.
Bidirectional
Integration
Automate your QuickBooks Online and QuickBooks Desktop integrations
Alerts and
Notifications
Never miss a lease escalation or expiration again
Share Reports
Easily
Share important data with your team and investors in one click
CAM
Reconciliation
In three simple clicks that takes mere seconds, not weeks
Lease
Escalations
Get notified well in advance of upcoming lease escalations
Global
Asset View
Get a detailed overview, then drilldown into each asset
Detailed Loan
Dashboard
No more double entry; easily see your loans per institution
Automate The
Day-To-Day
Take back your day by automating redundant tasks
FAQ
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Is STRATAFOLIO a desktop or web-based application?
STRATAFOLIO is an online web-based, secure, mobile-friendly software application service made for people who own, manage or lease real estate and use QuickBooks Online or QuickBooks Desktop as their accounting software.
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Does STRATAFOLIO integrate with QuickBooks Online?
Yes. STRATAFOLIO has a seamless two-way integration with QuickBooks Online. When you use STRATAFOLIO to manage your commercial real estate along with QuickBooks Online, you get full automation, resulting in one easy-to-use, fully integrated property management and accounting solution. On average, customers using QuickBooks Online and STRATAFOLIO save over 80% of manual effort.
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Do I need to have QuickBooks to use STRATAFOLIO?
Yes. STRATAFOLIO currently integrates with both QuickBooks Online and QuickBooks Desktop. If you have another integration from another accounting system you would like us to consider, please send us an email so we can add you to our waiting list of future integrations.
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How secure is STRATAFOLIO?
At STRATAFOLIO, we make security one of our top priorities. That is one of the many reasons why we chose Microsoft Azure as our hosting provider. We gained many security benefits that come with the Azure infrastructure on our hardware and software. We have also gone above and beyond what is required in the industry to ensure your data is secure.
When you join STRATAFOLIO, you get:
- All your data is encrypted with a 256-bit Transport Layer Security (TLS) protocol.
- Your sensitive data and uploaded documents are encrypted at rest as an added layer of security.
- Two-factor authentication (2FA) is available. When 2FA is enabled, it neutralizes the risks associated with compromised passwords.
- We require a 12-character password containing at least 1 number, one non-letter or number, one lower case letter, and one upper case letter.
- We also hash all stored passwords, so even if anyone would obtain that information, those passwords would be hashed, so no one would be able to read them. When a password is hashed, it’s turned into a scrambled representation of itself, making it mathematically impossible to recover the original password.
- We implemented measures to protect against brute-force attacks by blocking someone for 30 minutes after they had six failed login attempts.
- We implemented measures to protect against Cross-Site Scripting (XSS). This prevents users from sending malicious code, generally in a browser side script to a different end-user.
- We also implemented measures to prevent against Cross-Site Request Forgery (XSRF/CSRF) attacks. These types of attacks would force an end-user to execute unwanted actions on a web application in which they’re currently authenticated.
- We have a rigorous annual security audit that entails penetration testing and security best practices along with Intuit security requirements. https://developer.intuit.com/app/developer/qbo/docs/go-live/publish-app/security-requirements
- We have a firewall strictly limiting access to the database.
- The only way a user can access STRATAFOLIO is if a STRATAFOLIO authorized user invites another user from within an existing organization. An admin can revoke login access for a user at any time.
- For your security, STRATAFOLIO doesn’t cache sensitive information.
- STRATAFOLIO uses servers and data centers that have been certified to industry standards. Certifications include ISO 27001 (data security), ISO 27017 (cloud application security controls), and ISO 27018 (protection of data in the cloud).
- Your data is continuously backed up and retained for 35 days, to guard against accidental deletion.
- STRATAFOLIO uses Geo-Replication. Meaning, if our servers in our primary region go down, we immediately switch to a backup region. As a result, you can expect no interruptions in our services.
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Can you show the Owner Dashboard on an Accrual Basis?
No, STRATAFOLIO shows the whole platform on a cash basis only. The Owner’s Dashboard was specifically designed to show how much cash is available at any given time. For this reason, we do not show any of our reports on an accrual basis; they are only on a cash basis. To compare the QuickBooks accounts done on an accrual basis, select the Cash Basis button on the QuickBooks Reports page.
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The depreciation and amortization expenses are showing up on the Owner’s Dashboard. What if we don’t want to see those on there?
The categories on the Owner’s Dashboard Cash Flow are not adjustable. However, if you would like to remove the amount from being displayed on the Dashboard, please let the Onboarding Team know, and we can remove them from the view.
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Does STRATAFOLIO also automatically sync with QuickBooks Desktop?
While the automatic, two-way integration system is designed mainly for QuickBooks Online, STRATAFOLIO can also sync with QuickBooks Desktop using a manual sync powered by Web Connector so you can ensure your data is updated no matter your accounting setup.
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Why is a CRE management platform integrated with QuickBooks a better option than a single software that does both?
For very large commercial real estate businesses, a single, enterprise-level software with accounting features might be a good choice. However, for small to mid-size teams who are already used to QuickBooks, drawbacks like high prices and steep learning curves can outweigh the benefits. STRATAFOLIO’s two-way data sync is designed to provide those same benefits in a familiar, accessible way by keeping your information accurate, updated, and easy to find on both the accounting and property management sides of the business.
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How can I share a rent roll report with investors and lenders?
STRATAFOLIO makes it easy to export rent rolls and other reports, which you can then quickly share with investors and lenders. Plus, a dedicated investor portal allows them to directly find key data.
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How do I check if a rent roll matches my accounting records?
STRATAFOLIO’s rent roll generation features help eliminate most errors when creating the report, but it’s always smart to verify your data. With STRATAFOLIO’s two-way data sync with QuickBooks Desktop and Online, you always have access to your information so you can check your final rent roll report against your income, tenant and building data, and more.
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What should businesses expect when moving lease data from spreadsheets or an older system?
While there is always a learning curve when adopting a new system, when businesses move lease data into a dedicated commercial property management software they can expect fewer financial losses. Easier data tracking and automated notifications help avoid common errors like missed lease escalations and data entry mistakes.
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Who can see lease information stored in STRATAFOLIO?
Owners and property managers can access all lease details in STRATAFOLIO, and tenants can also see their individual lease terms.
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What is the main difference between cloud-based and web-based property management software?
There are a few key differences. Cloud-based software is less reliant on the internet, allowing you to upload and download data offline, while web-based software requires an internet connection to run. Additionally, web-based software can be accessed in an internet browser, but has less flexibility and storage than cloud-based software.
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What should I ask about backups, recovery, and security before choosing a cloud platform?
When considering a new cloud-based property management software, always be sure you know what processes the software follows for backing up and recovering information, as well as data security. Programs with certifications and multiple fail-safes are likely more secure options.
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How is CAM handled when a tenant moves in or out during the year?
Typically, a tenant who moves in partway through the year is only responsible for expenses during their occupancy. It is important to consult lease details, which STRATAFOLIO automatically applies to CAM reconcilation, to note the correct lease start date.
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How do lease limits or exclusions affect CAM reconciliation?
It’s important that if a lease limits or excludes a tenant from certain aspects of operating expenses that CAM reflects this to avoid overcharging. Property management software like STRATAFOLIO uses uploaded leases to automatically takes these special circumstances into account when reconciling, avoiding any errors.
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What information should move between QuickBooks Online and property management software?
Key information moving between QuickBooks online includes income data from rent payments, fees, and other amenities, operating expenses, loan tracking, debt, and cash flow.
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How should owners manage multiple properties or entities that each have their own QuickBooks account?
Owners should ensure when considering commercial property management software that it can handle multiple QuickBooks accounts. Some softwares are designed for businesses with small portfolios, while others are meant to handle complex accounting needs and entity structures.
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How can owners tell whether a property management system will be easy for their team to use?
While all new software options have some learning curve, there are two quick checks owners can make for a good approximation of how steep that learning curve will be. First, owners should always check reviews to see how other customers found the experience. Second, look for software that caters to the right business size. Small- and medium-sized businesses likely do not need complex enterprise-level software, and can opt instead for more user-friendly, mid-sized products.
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What should owners ask about onboarding before choosing software?
It’s important to find out if a software’s onboarding process matches your needs. For complex data migrations or teams looking for hands-on assistance in learning the new software, look for full-service onboarding options. Additionally, you will want to know how and how much you can contact the software’s support team both during and after onboarding so you’re not left struggling unexpectedly.
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Can older QuickBooks data be brought into a connected property management platform?
Yes. During onboarding, all data in your QuickBooks accounts will be linked when using commercial property management software featuring a two-way integration. You will keep full access to all your historical QuickBooks information.
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How can landlords encourage tenants to start using a tenant portal?
When adding a new tenant portal to your property management system, be sure to keep tenants informed well in advance. Indicate what the new tool is, how to access it, when the change will take effect, and be available to answer any questions. Additionally, emphasize the increased convenience of the portal for making online payments, uploading documents, and viewing information.
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Why is it important to have a tenant portal in commercial property management software?
A tenant portal promotes trust and cooperation between owners and tenants by providing a dedicated place to interact. Because tenant portals process and track payments, maintenance requests, and key documents like leases and certificates of insurance, everyone can stay on the same page when it comes to concerns and responsibilities.
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What are some of the accounting documents I will need to run my commercial real estate business?
Some key accounting documents include a chart of accounts specialized for commercial real estate, a rent roll, a profit and loss (P & L) statement, among others. It is always a good idea to consult an accounting professional to ensure you have everything you need.
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What is the best software for commercial real estate accounting?
While different commercial real estate businesses have different accounting needs, QuickBooks is an excellent accounting software choice for its familiarity and reliability. It is especially useful when integrated with a commercial property management software like STRATAFOLIO, so you can access all your data across both specialized platforms.
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When should a landlord review or update a tenant’s insurance requirements?
Key times to review and update a tenant’s insurance requirements include at lease signing, annual escalations, and any time tenant circumstances change, such as increasing or reducing rented space, subletting, or adding new specialized equipment that may require additional coverage.
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Does a certificate of insurance confirm that additional insured coverage is actually in place for landlords?
While a certificate of insurance (COI) often includes additional insured coverage, which helps protect the landlord as well as the tenant, not every policy includes this. It’s always important to read the exact terms of tenant COIs to understand who and what they cover so you can ensure that the terms match your needs.
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What are signs that a business has outgrown spreadsheets or its current property management system?
There are a few key signs that it’s time to upgrade to a dedicated property management software. First, even simple processes have become incredibly time-consuming, as these tasks have to be completed by hand for a large number of tenants. Second, you notice an increased amount of lost data, entry errors, and incorrect calculations. These systems indicate that your manual system can no longer keep up with your business demands.
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Can I change my QuickBooks account setup after connecting it to property management software?
Yes, but doing so after integration can affect how information appears in your property management software. For a complex commercial real estate portfolio, always coordinate the change with your accountant and software provider. For best results, make any necessary changes before integration.
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Should each commercial real estate LLC have its own QuickBooks account?
Not necessarily, but separate QuickBooks files are usually the easiest and most reliable way to keep the finances of individual real-estate owning entities distinct. The right structure depends on your ownership structure, accounting practices, and how you handle rent, expenses, loans, and leases. Always consult your accountant for the best recommendation.
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How should a CAM cap be handled when a lease is amended or renewed?
CAM caps may need to be adjusted when leases are amended or renewed. Always double-check new lease terms to see if there are any changes to the tenant’s CAM caps or exemptions so that you charge the correct amount. Similarly, ensure that all parties can easily reference the lease terms so everyone knows exactly what is owed.
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How should a landlord apply a CAM cap when the lease year is shorter than 12 months?
Generally, a landlord should subdivide the CAM cap rate to match the actual tenancy period. In other words, the tenant is responsible for a percentage of CAM charges, with caps factored in, to match the percentage of the year they actually leased the space.
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How is CAM handled when a tenant moves in or out during the year?
Typically, a tenant who moves in partway through the year is only responsible for expenses during their occupancy. It is important to consult lease details, which STRATAFOLIO automatically applies to CAM reconcilation, to note the correct lease start date.
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How do lease limits or exclusions affect CAM reconciliation?
It’s important that if a lease limits or excludes a tenant from certain aspects of operating expenses that CAM reflects this to avoid overcharging. Property management software like STRATAFOLIO uses uploaded leases to automatically takes these special circumstances into account when reconciling, avoiding any errors.
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When should a landlord review or update a tenant’s insurance requirements?
Key times to review and update a tenant’s insurance requirements include at lease signing, annual escalations, and any time tenant circumstances change, such as increasing or reducing rented space, subletting, or adding new specialized equipment that may require additional coverage.
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Does a certificate of insurance confirm that additional insured coverage is actually in place for landlords?
While a certificate of insurance (COI) often includes additional insured coverage, which helps protect the landlord as well as the tenant, not every policy includes this. It’s always important to read the exact terms of tenant COIs to understand who and what they cover so you can ensure that the terms match your needs.
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Does STRATAFOLIO also automatically sync with QuickBooks Desktop?
While the automatic, two-way integration system is designed mainly for QuickBooks Online, STRATAFOLIO can also sync with QuickBooks Desktop using a manual sync powered by Web Connector so you can ensure your data is updated no matter your accounting setup.
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Why is a CRE management platform integrated with QuickBooks a better option than a single software that does both?
For very large commercial real estate businesses, a single, enterprise-level software with accounting features might be a good choice. However, for small to mid-size teams who are already used to QuickBooks, drawbacks like high prices and steep learning curves can outweigh the benefits. STRATAFOLIO’s two-way data sync is designed to provide those same benefits in a familiar, accessible way by keeping your information accurate, updated, and easy to find on both the accounting and property management sides of the business.
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Can I change my QuickBooks account setup after connecting it to property management software?
Yes, but doing so after integration can affect how information appears in your property management software. For a complex commercial real estate portfolio, always coordinate the change with your accountant and software provider. For best results, make any necessary changes before integration.
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Should each commercial real estate LLC have its own QuickBooks account?
Not necessarily, but separate QuickBooks files are usually the easiest and most reliable way to keep the finances of individual real-estate owning entities distinct. The right structure depends on your ownership structure, accounting practices, and how you handle rent, expenses, loans, and leases. Always consult your accountant for the best recommendation.
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What information should move between QuickBooks Online and property management software?
Key information moving between QuickBooks online includes income data from rent payments, fees, and other amenities, operating expenses, loan tracking, debt, and cash flow.
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How should owners manage multiple properties or entities that each have their own QuickBooks account?
Owners should ensure when considering commercial property management software that it can handle multiple QuickBooks accounts. Some softwares are designed for businesses with small portfolios, while others are meant to handle complex accounting needs and entity structures.
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Can older QuickBooks data be brought into a connected property management platform?
Yes. During onboarding, all data in your QuickBooks accounts will be linked when using commercial property management software featuring a two-way integration. You will keep full access to all your historical QuickBooks information.
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How should a CAM cap be handled when a lease is amended or renewed?
CAM caps may need to be adjusted when leases are amended or renewed. Always double-check new lease terms to see if there are any changes to the tenant’s CAM caps or exemptions so that you charge the correct amount. Similarly, ensure that all parties can easily reference the lease terms so everyone knows exactly what is owed.
-
How should a landlord apply a CAM cap when the lease year is shorter than 12 months?
Generally, a landlord should subdivide the CAM cap rate to match the actual tenancy period. In other words, the tenant is responsible for a percentage of CAM charges, with caps factored in, to match the percentage of the year they actually leased the space.
-
What is the main difference between cloud-based and web-based property management software?
There are a few key differences. Cloud-based software is less reliant on the internet, allowing you to upload and download data offline, while web-based software requires an internet connection to run. Additionally, web-based software can be accessed in an internet browser, but has less flexibility and storage than cloud-based software.
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What should I ask about backups, recovery, and security before choosing a cloud platform?
When considering a new cloud-based property management software, always be sure you know what processes the software follows for backing up and recovering information, as well as data security. Programs with certifications and multiple fail-safes are likely more secure options.
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What is a Certificate of Insurance (COI)?
A COI verifies that insurance was in place on the day the COI was issued and outlines basic coverage included in the policy. For commercial property owners and managers, COI is critical in protecting assets and managing risks.
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What does a real estate COI track?
With a COI in hand, you can verify coverage and keep track of vital information including policy coverage dates, types of coverage, and limits of each type of coverage.
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Do I need to have QuickBooks to use STRATAFOLIO?
Yes. STRATAFOLIO currently integrates with both QuickBooks Online and QuickBooks Desktop. If you have another integration from another accounting system you would like us to consider, please send us an email so we can add you to our waiting list of future integrations.
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How can STRATAFOLIO save me time and resources?
Historically, COIs, insurance policies, and other important information were tracked manually. With STRATAFOLIO, you can automate this tedious process. Easily add insurance requirements to leases and get notified when policies are set to expire. Our platform gives you peace of mind knowing your tenants have the up-to-date insurance policies their leases require.
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What should businesses expect when moving lease data from spreadsheets or an older system?
While there is always a learning curve when adopting a new system, when businesses move lease data into a dedicated commercial property management software they can expect fewer financial losses. Easier data tracking and automated notifications help avoid common errors like missed lease escalations and data entry mistakes.
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Who can see lease information stored in STRATAFOLIO?
Owners and property managers can access all lease details in STRATAFOLIO, and tenants can also see their individual lease terms.
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What is CAM Reconciliation?
The exact repairs and maintenance costs are difficult to calculate ahead of time. Common Area Maintenance (CAM) charges are estimated at the beginning of the year and divided into monthly payments for each tenant. Actual CAM charges are calculated at year-end—if the total is more than the tenant paid, the tenant pays the difference. If the total is less, the landlord is responsible for reimbursing the tenant for the difference.
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What does Common Area Maintenance (CAM) cover?
CAM charges cover the cost of maintaining or repairing common areas shared by commercial tenants. This may include:
- Costs of cleaning lobbies, bathrooms, elevators, etc.
- Landscaping
- Snow removal
- Parking lot repairs and maintenance
- Security systems
- Trash pickup
- Other repairs, maintenance, or janitorial needs in common areas
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What is the typical CAM reconciliation process?
The CAM reconciliation process starts with identifying the costs associated with your common area maintenance and separating overhead costs from your recovery costs. For example, utility expenses are an overhead expense. While the tenant isn’t responsible for covering the costs directly, the owner/manager should be reimbursed or able to recover those specific expenses from the tenant.
STRATAFOLIO connects to QuickBooks to map your expenses and see how each reimbursable expense tracks against every tenant’s actual expenses. When it’s time to do CAM reconciliations at the end of the year, you can quickly and easily pull a report and share it with your client to recover expenses.
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Is STRATAFOLIO a desktop or web-based application?
STRATAFOLIO is an online web-based, secure, mobile-friendly software application service made for people who own, manage or lease real estate and use QuickBooks Online or QuickBooks Desktop as their accounting software.
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Do I need to have QuickBooks to use STRATAFOLIO?
Yes. STRATAFOLIO currently integrates with both QuickBooks Online and QuickBooks Desktop. If you have another integration from another accounting system you would like us to consider, please send us an email so we can add you to our waiting list of future integrations.
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We have tenants that pay operating expenses/CAM based on base years. Can you do that?
Yes and no. Currently, STRATAFOLIO is not set up to do this without some modification. You can use the CAP feature and modify it on the report to make it a base year instead. We would be happy to show you how during Onboarding.
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How do you determine the amount to charge tenants for CAM?
Every lease agreement outlines specific terms for these expenses, but typically, CAM expenses are based on the tenant’s pro-rata share. The CAM Reconciliation Report pulls in the actual amounts from your QuickBooks company file for each expense the tenant owes a share of. We then present this information to you with the share for those tenants. Once you verify the amount they paid for the year, you can easily true-up with the tenant for the year.
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You asked for our previous CAM reconciliations: why?
We set up your CAM Reconciliation Reports to match what you have already given to your tenants. If you would like, during the Onboarding process, we will review the report and suggest ways to make it more complete or easier for the tenant to understand.
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Can you show the CAM Reconciliation Reports on an Accrual Basis?
No. We only display all of the transactions and reports on a cash basis across the entire platform.
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We have tenants that pay Operating Expenses/CAM that have CAPs. Can you do that?
Yes! We can add CAPs for each CAM subcategory per lease you have set up. We can add a percentage for year-to-year, a percentage over a given amount, a percentage up to a given amount, or a variation of ways. This calculates from year to year, so it is only entered once, and then you’re finished!
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We have tenants with NNN leases. Can you help us so we don’t have to make reconciliation spreadsheets every year?
Yes! The CAM Reconciliation Report is designed to show the pro-rata share of the tenant based on the rentable square footage of the building.
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Sometimes, there are multiple buildings in the asset, and they are sharing the CAM. Can you handle this?
Yes. We have added additional details so you can find the percentage of the Asset or Entity as well if needed. There are many ways to set this up depending on the structure of your QuickBooks and your portfolio.
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What are some of the accounting documents I will need to run my commercial real estate business?
Some key accounting documents include a chart of accounts specialized for commercial real estate, a rent roll, a profit and loss (P & L) statement, among others. It is always a good idea to consult an accounting professional to ensure you have everything you need.
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What is the best software for commercial real estate accounting?
While different commercial real estate businesses have different accounting needs, QuickBooks is an excellent accounting software choice for its familiarity and reliability. It is especially useful when integrated with a commercial property management software like STRATAFOLIO, so you can access all your data across both specialized platforms.
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Can someone help me get started?
Yes! We know you are a busy professional growing your business, and STRATAFOLIO is here to help you get started. We work with your team to gather all the necessary information, load your data, and train and complete a final audit with your team. This is part of our onboarding process.
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Is there a charge for the onboarding?
Yes, there is a one-time onboarding fee that is based on the size of your organization and the amount of data that will be set up in your account. Contact us for more information to schedule a free demo and evaluation.
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Is there a license fee per user?
No, in fact, we believe providing access to all your key team members (internally or externally) provides visibility to help unify and synchronize your entire team and organization.
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Do I need to have QuickBooks to use STRATAFOLIO?
Yes. STRATAFOLIO currently integrates with both QuickBooks Online and QuickBooks Desktop. If you have another integration from another accounting system you would like us to consider, please send us an email so we can add you to our waiting list of future integrations.
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You asked for our previous CAM reconciliations: why?
We set up your CAM Reconciliation Reports to match what you have already given to your tenants. If you would like, during the Onboarding process, we will review the report and suggest ways to make it more complete or easier for the tenant to understand.
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The depreciation and amortization expenses are showing up on the Owner’s Dashboard. What if we don’t want to see those on there?
The categories on the Owner’s Dashboard Cash Flow are not adjustable. However, if you would like to remove the amount from being displayed on the Dashboard, please let the Onboarding Team know, and we can remove them from the view.
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I have QuickBooks Desktop for Mac. Can I use STRATAFOLIO?
No, unfortunately, QuickBooks Desktop (QBD) for Mac does not support Web Connector. This makes it incompatible with STRATAFOLIO because we use Web Connector to synchronize the data between QBD and STRATAFOLIO.
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I have QuickBooks Ledger for accounting. Can I use STRATAFOLIO?
No, unfortunately QuickBooks Ledger does not connect to STRATAFOLIO.
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How does the QuickBooks integration actually work — is it real two-way syncing or just a one-time import?
STRATAFOLIO uses a true bi-directional, real-time sync with both QuickBooks Online and QuickBooks Desktop — not a one-time import. Information flows both ways, so an invoice, rent charge, or CAM reconciliation created in STRATAFOLIO automatically appears in QuickBooks, and your portfolio data stays accurate and current in both systems at the same time. This eliminates toggling between platforms and removes any doubt about which set of numbers is correct.
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How much manual data entry and double-entry does STRATAFOLIO eliminate for commercial real estate?
STRATAFOLIO automates the full financial workflow — tenant invoicing, rent collection, and CAM reconciliation — ending the manual double-entry that causes costly errors. Customers report eliminating up to 80% of their manual work, and CAM or NNN reconciliations that previously took weeks can be completed in about one click. The result is less tedious data entry, fewer mistakes, and a measurable improvement to the bottom line.
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Will STRATAFOLIO replace QuickBooks or force my accounting team to switch systems?
No. STRATAFOLIO enhances QuickBooks rather than replacing it. Your accounting team continues working in QuickBooks Online or QuickBooks Desktop, while your property team gets purpose-built tools for leases, CAM reconciliation, and asset management layered on top. Because STRATAFOLIO sits on top of QuickBooks rather than replacing it, owners automate tedious tasks like CAM reconciliation, rent escalations, and investor reporting — work that can add up to hundreds of hours saved per year. STRATAFOLIO acts as the commercial-real-estate intelligence layer that QuickBooks alone was not designed to provide, so each team works in the system that fits its role while the data stays unified across both.
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Does STRATAFOLIO work with QuickBooks Desktop and complex commercial lease structures?
Yes. STRATAFOLIO integrates with both QuickBooks Online and QuickBooks Desktop, so you do not have to migrate platforms to get started. Because it is purpose-built for commercial real estate, it handles a wide variety of complex and dissimilar lease structures — the scenarios where multifamily-focused tools fall short. New customers also receive white-glove onboarding that includes full data transfer and setup support from accountants and QuickBooks Pro Advisors who specialize in commercial real estate.
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Why do I need STRATAFOLIO if QuickBooks already handles my accounting?
QuickBooks is excellent for accounting but was not built for commercial real estate workflows such as rent escalations, lease expirations, CAM and NNN reconciliations, certificates of insurance, and loan tracking. On its own, QuickBooks cannot deliver a portfolio-wide view or alert you before a lease escalates or expires. That gap is expensive: industry analyses find that roughly 40% of CAM reconciliations contain material errors, and most commercial portfolios under-recover CAM by 2–5% annually — a six-figure leak across a multi-property book that QuickBooks alone has no way to catch. STRATAFOLIO turns your existing QuickBooks data into real-time, drill-down insight across every property, lease, and tenant — the visibility spreadsheets cannot provide.
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How can I share a rent roll report with investors and lenders?
STRATAFOLIO makes it easy to export rent rolls and other reports, which you can then quickly share with investors and lenders. Plus, a dedicated investor portal allows them to directly find key data.
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How do I check if a rent roll matches my accounting records?
STRATAFOLIO’s rent roll generation features help eliminate most errors when creating the report, but it’s always smart to verify your data. With STRATAFOLIO’s two-way data sync with QuickBooks Desktop and Online, you always have access to your information so you can check your final rent roll report against your income, tenant and building data, and more.
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How can landlords encourage tenants to start using a tenant portal?
When adding a new tenant portal to your property management system, be sure to keep tenants informed well in advance. Indicate what the new tool is, how to access it, when the change will take effect, and be available to answer any questions. Additionally, emphasize the increased convenience of the portal for making online payments, uploading documents, and viewing information.
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Why is it important to have a tenant portal in commercial property management software?
A tenant portal promotes trust and cooperation between owners and tenants by providing a dedicated place to interact. Because tenant portals process and track payments, maintenance requests, and key documents like leases and certificates of insurance, everyone can stay on the same page when it comes to concerns and responsibilities.
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How can owners tell whether a property management system will be easy for their team to use?
While all new software options have some learning curve, there are two quick checks owners can make for a good approximation of how steep that learning curve will be. First, owners should always check reviews to see how other customers found the experience. Second, look for software that caters to the right business size. Small- and medium-sized businesses likely do not need complex enterprise-level software, and can opt instead for more user-friendly, mid-sized products.
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What should owners ask about onboarding before choosing software?
It’s important to find out if a software’s onboarding process matches your needs. For complex data migrations or teams looking for hands-on assistance in learning the new software, look for full-service onboarding options. Additionally, you will want to know how and how much you can contact the software’s support team both during and after onboarding so you’re not left struggling unexpectedly.
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What are signs that a business has outgrown spreadsheets or its current property management system?
There are a few key signs that it’s time to upgrade to a dedicated property management software. First, even simple processes have become incredibly time-consuming, as these tasks have to be completed by hand for a large number of tenants. Second, you notice an increased amount of lost data, entry errors, and incorrect calculations. These systems indicate that your manual system can no longer keep up with your business demands.
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