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Topics: Payments & Banking

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Why Tenant Payments Are Not Showing and How to Fix It-kb

In STRATAFOLIO, every tenant on a lease is linked to an Accounting Customer in QuickBooks. This link is what allows

How to Make a One-Time or Partial Payment as a Tenant-kb

STRATAFOLIO gives you two ways to pay your rent through the Tenant Portal. Autopay withdraws your payment automatically each month.

How to Set Up and Correct Sales Tax on Invoices in STRATAFOLIO-kb

You set up and control sales tax on tenant invoices in QuickBooks, not in STRATAFOLIO. STRATAFOLIO pulls in whatever tax

How to Handle ACH Error Codes-kb

ACH Terms and Acronyms Anyone using the Automated Clearing House (ACH) may encounter an error code, also referred to as

How ACH Payments Work in STRATAFOLIO-kb

What is ACH The Automated Clearing House (ACH) is a secure electronic network in the United States that enables direct

How are fees recorded for ACH transactions?

STRATAFOLIO uses ACH (Automated Clearing House) transfers to collect rent and other payments. A small processing fee applies to each

Set up ACH Payments as a Tenant in STRATAFOLIO-kb

Using ACH (Automated Clearing House) for rent payments offers a safer, faster, and more convenient option than paying by check

Set Up Payment Integration (ACH) as an Owner-kb

Before setting up ACH payments for your tenants, we recommend reviewing How ACH Payments Work in STRATAFOLIO, which explains payment