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Topics: Payments & Banking

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ACH troublshooting companion-kb

Download the ACH Troubleshooting Companion The ACH Troubleshooting Guide is your step-by-step reference for finding and fixing ACH payment problems

ACH Setup Companion-kb

Download the Companion Guide The ACH Setup Guide is your step-by-step reference for setting up ACH payments in STRATAFOLIO, whether

How STRATAFOLIO, Plaid, and NMI Dwolla Protect Your Bank Information-kb

When you set up ACH payments in STRATAFOLIO, three companies work together to move your rent payment from your bank

What Do Payment Statuses and Workflows Mean?

The All Payments view gives you a complete picture of every payment across your organizations in one place. You can

How to Fix Payment Sync Errors with QuickBooks-kb

When you record a payment in STRATAFOLIO, the payment syncs to QuickBooks so your books stay up to date without

Why Tenant Payments Are Not Showing and How to Fix It-kb

In STRATAFOLIO, every tenant on a lease is linked to an Accounting Customer in QuickBooks. This link is what allows

How to Make a One-Time or Partial Payment as a Tenant-kb

STRATAFOLIO gives you two ways to pay your rent through the Tenant Portal. Autopay withdraws your payment automatically each month.

How to Set Up and Correct Sales Tax on Invoices in STRATAFOLIO-kb

You set up and control sales tax on tenant invoices in QuickBooks, not in STRATAFOLIO. STRATAFOLIO pulls in whatever tax

How to Handle ACH Error Codes-kb

ACH Terms and Acronyms Anyone using the Automated Clearing House (ACH) may encounter an error code, also referred to as

How ACH Payments Work in STRATAFOLIO-kb

What is ACH The Automated Clearing House (ACH) is a secure electronic network in the United States that enables direct