Creating Income Items in QuickBooks Online

Estimated reading time: 2 min

Income Items in QuickBooks allow you to separate the type of income you receive without creating multiple income accounts. When you create an Item, you also specify the Income Account that it is connected to. Essentially, you are creating sub-items under an Income Account. The Income Items are needed for invoicing and will be easily tracked in QuickBooks reporting.

At STRATAFOLIO we highly recommend the use of invoicing for keeping track of your tenants and rental income. Using Income Items for each of your revenue types is a best practice for invoicing with QuickBooks Online. Also, Income Items are needed in order to best utilize the invoicing functions in STRATAFOLIO.

To better understand Income Items, it is helpful to see how they are set up and used for invoicing. In this article, we will show you step-by-step how to add Income Items to QuickBooks Online and how they are used in invoicing.

Typical Income Items for Commercial Real Estate

For Commercial Real Estate, the Income Items that we recommend are:

  • Rent
  • CAM (Common Area Maintenance) Income/Expense Recovery
  • Insurance Income/Expense Recovery
  • Real Estate Taxes Income/Recovery


Adding Income Items in QuickBooks Online

  1. To add an income item, first select the gear icon in the top right corner, then select Products & Services under Lists.
  1. Next, click the green New button in the top right corner.
  2. Select Service from the list.
    For the purposes of Commercial Real Estate, most of the Income Items you use will be under Service since renting a building and common area maintenance is a service that you provide to your tenants.
  3. Enter a Name for the Income Item, select the Income Account that it will post to, then click
    Save & Close.
    Do NOT add a Class for your Income Item. You will add the Class when you create an invoice. This allows you to have fewer items created and cause less confusion.
  1. Repeat this process for each of the Income Items that need to be added.

NOTE:  As you see in the image above, you can add additional information when you create the Income Item such as an SKU & Sales price/rate. Leaving those fields blank is preferred due to Rent & CAM rates varying from tenant to tenant and over time.

Using Income Items for Invoicing

Once Income Items are set up, they can be used to invoice your tenants.

Invoice with Income Items for STRATAFOLIO

Notice that the Class is specified in the invoice. Selecting Class in the invoice rather than setting it as part of the Income Item allows a single Income Item to be used for multiple Classes.

Also, in the example above, four different Income Items are used. The last three, CAM, Insurance, and Property Tax all post to the same Income Account even though they are three separate items on the invoice. Having items separated but still linked to the same Income Account is especially helpful when running reports on these operating expenses in QuickBooks.

Income ItemIncome Account
Rent40000 Rental Income
CAM Income/Expense Recovery41000 CAM & Recovery Income
Insurance Income/Recovery41000 CAM & Recovery Income
Real Estate Taxes Income/Recovery41000 CAM & Recovery Income

Want to learn more?

Would you like to learn more about what STRATAFOLIO can do to help you manage your Commercial Real Estate Properties? Watch our prerecorded 10-minute demo to learn how we can reduce your time and effort by 80%.

Do you want to talk to us directly about how we can help your organization-specific needs? Schedule a 1:1 demo tailored specifically to your organization’s individual goals and needs.
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