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Topics: Tenants & Lease Management

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How to Use the Tenant Insurance Index Page and What I Can Do On It-kb

Keeping track of tenant insurance across an entire portfolio can be one of the most time-consuming parts of managing commercial

How to Use the Work Orders Index Page and What I Can Do On It-kb

Maintenance requests come from every direction: tenants, property managers, owners, and your own preventive maintenance schedule. The Work Orders index

How to Use the Tenants Index Page and What I Can Do On It-kb

The Tenants Index Page is your master list of every tenant across your organization. Each row is a tenant record,

How to Use the Leases Index Page and What I Can Do On It-kb

The Leases Index Page is your master list of every lease in your portfolio, both active and historical, in one

Where to Upload and Access Files in STRATAFOLIO by User Role-kb

STRATAFOLIO allows you to store, manage, and access important documents across your entire portfolio. Where you upload or view files

Recording Tenant Security Deposits

What is a Security Deposit A security deposit is a sum of money, usually equal to one month’s rent, that

Additional Charges in STRATAFOLIO-kb

What are Additional Charges Additional Charges are recurring or variable charges that are billed to a tenant in addition to

How to Add, Track, and Manage Tenant COIs-kb

What is a COI An insurance company issues a Certificate of Insurance (COI) to verify active insurance coverage for a

Guide to the Tenant Portal

The Tenant Portal in STRATAFOLIO offers tenants a place to view lease information, set up ACH payments, and view or

Managing a Lease

What a Lease Represents in STRATAFOLIO Managing a lease in STRATAFOLIO means working from a single, centralized source of truth.